Every Wild Donkey piece is made in Italy by skilled artisans. From fabric dyeing to printing and hand-finishing, we work with small, family-run producers who share our passion for craftsmanship and authenticity. It’s not just about where it’s made — it’s about how.

Once your order is placed, we’ll email you a confirmation followed by tracking info as soon as it ships. Need to make a change? Contact us quickly and we’ll do our best to help — we can’t always cancel after dispatch, but we’re always on hand to support you.

Yes — we offer free tracked shipping on all orders over €100. All orders are shipped from our studio in Italy, Monday to Friday. Delivery times vary by region, but we always aim to get your items to you fast and safe.

Not quite right? No problem. We offer free returns within 25 business days, provided the item is unworn and in original condition. Once it’s back with us, refunds are processed within 5 working days.

If you're in the EU, you're covered — no extra fees. For international orders outside the EU, local customs or import duties may apply. Your courier will notify you if so. These are the responsibility of the buyer.

Our garments are hand-treated and pigment-dyed, so treat them with care. Use cold water (max 30°C), wash inside out with similar colours, and skip bleach or harsh chemicals. Air dry flat and avoid tumble dryers.

Yes — and that’s part of the story. Each piece is made to age like a vintage original. You may notice subtle fading, softening or colour shifts. It’s what gives every garment its own character and individuality.

Wash gently, avoid the dryer, and store it folded rather than hung. Because each piece is hand-finished, it’s one-of-a-kind — look after it and it’ll wear in, not out, just like your favourite vintage find.